Terms of Service & Refund Policy

Terms

All units are offered for sale by private parties. National Vehicle does not participate in the funds transfer between buyer and seller. All financial disbursements and collections are between buyer and seller directly and/or their financial institutions. Buyers are solely responsible for the payment of taxes and registration in their state, and are also responsible for the cost of shipping and any travel or fuel costs associated with taking possession of the unit purchased.


All vehicles sold as-is

National Vehicle is advertising this unit for a private seller and does not have possession of the unit. We make every attempt to represent all units as accurately as possible. All units are sold “As-Is” and no warranties are in any way implied. We strongly recommend a vehicle inspection prior to purchasing any unit and will gladly direct buyers to a prefered inspection service. National Vehicle cannot be held responsible for inaccuracies in the presentation and description of the vehicles we are marketing for private sellers.


What we promise:

National Vehicle provides the private vehicle marketplace with the best buying and selling experience. We promise to consult our clients through the entire buying and selling process, yet we don’t charge you a consultation fee. We offer private sellers and buyers the broadest market exposure, and all the tools necessary to make the entire transaction, safe, efficient and effective for buyer and seller.

National Vehicle will work diligently to accurately post all information provided by the vehicle owners and to make any changes in a timely fashion. A receipt containing a copy of the ad will be sent to all owners and it is the responsibility of the owner to review that receipt for accuracy and contact customer service immediately to make any needed corrections. National Vehicle will make every effort to assist owners to market their vehicle until it is sold. No additional fees will be assessed for a vehicle to remain in the National Vehicle network. If a vehicle owner wishes to purchase additional auctions on eBayMotors, or purchase additional upgrade features, appropriate fees will be charged on a per case basis.


Refund Policy

National Vehicle stands committed to providing a successful buying/selling experience. Our professional expertise is offered until we are notified your unit has been sold. The marketing fees paid to National Vehicle are designated to the professional creation of your website advertisement, 3rd party marketing fees, and buyer and seller support of the unit you are marketing. Varying market conditions, current vehicle valuations and buyer/seller conduct are all examples of situations that are out of the control of National Vehicle. Refund requests on the basis of company error/conduct will be given consideration and dealt with on a case by case basis and addressed by our management team. National Vehicle does not make any claims or warranties to have specific buyers available for any given vehicle at any time nor can we guarantee the sale of any vehicle within a specified time frame.

It Takes Teamwork To Sell a Vehicle

We believe that buying and selling a vehicle should be hassle free, safe and fun. Our mission is to deliver a first-classcustomer experience through effective communication and tools to help sellers sell their vehicles as quickly as possible. We’re standing by with everything sellers and buyers need to sell and buy.

Call us today
1-800-320-9557
Our Team